Shipping Questions

Jan 18, 2022 blue liu
  • How long does it take to receive my product?

    Typically, it takes about 3-5 business days to be produced and sent out. Once shipped, It will deliver continental US orders in 10-15 business days. International shipping times vary based on the destination.

    Please note that during the holidays our production time may vary.

    Tips: As the impact of COVID-19, the delivery may be delayed according to the local epidemic situation and government policies.

  • Can I change the destination country on my order?

    After placing your order, you may not change your shipping from domestic to international and vice versa.

  • How much is shipping?

    Free shipping over AU$69.

  • Do you ship internationally?

    We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.

    NOTE: All prices on our site are AU$. Once you complete your transaction, it will charge your card in your respective currency.

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

    • TRACK ORDER CLICK HERE

>>Contact on Facebook

  • Customer service email: photopuzzleau@gmail.com
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